Find & Apply For Customer Service Manager Jobs in Bemidji, Minnesota

-Availability

• 1 Part Time and 1 Full Time Position available , open availability
• Position Description
• Customer Service o Provide excellent customer service by assisting customers, addressing inquiries, and resolving any issues promptly. o Foster a customer-first culture. Train and guide staff on delivering exceptional customer service experiences and ensure a friendly and helpful atmosphere.
• Personnel Management o Provides ongoing coaching, performance feedback, and assists in conducting regular performance reviews.

o Foster a positive work environment that encourages teamwork, communication, and professional development. o Assists in creating the daily schedule and assigns tasks to staff, ensuring adequate coverage during peak hours and days. o Assists the operations manager in recruiting, hiring, and training staff members.

• Department Operations o Oversee cash handling procedures, including the opening and closing of registers, managing cash over/shorts, and ensuring the accuracy of all transactions.

o Implement strategies to optimize checkout lines, reduce wait times, and enhance the overall customer service experience. o Monitor and adjust staffing levels based on customer flow and demand. o Monitor and manage inventory levels of front-end supplies, including bags, register paper, and checkout lane inventory. o Monitor checkout equipment such as registers, scanners, and self-checkouts to ensure proper functionality. Coordinate with tech support to address technical issues promptly.

• Compliance and Safety o Ensure compliance with health and safety regulations, as well as local, state, and federal food handling guidelines.

o Maintain a clean and organized department to uphold a safe shopping environment for customers and staff.

Job Type:

Part-time Pay:

$15.00

• $17.

00 per hour

Benefits:

Paid time off Retirement plan

Work Location:

In person