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Customer Support
Customer Service Manager
Minneapolis, MN
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Elite Health Care Services

Designated Coordinator

Job Description

Designated Coordinator

• 4.8 6160 Summit Dr N, Minneapolis, MN 55430 $23 - $30 an hour - Full-time Designated Coordinator (245D Home and Community-Based Services)

Company:
Elite Health Care Services LLC Location:
Brooklyn Park, MN Job Type:
Full-Time Schedule:

Monday-Friday, 8:00 AM-4:00

PM Pay:

$23.00-$30.00 per hour About Us Elite Health Care Services LLC is a Minnesota-licensed 245D Home and Community-Based Services provider dedicated to delivering quality care and support to individuals receiving waiver services. We are looking for a dependable, organized, and motivated Designated Coordinator to join our growing team. Job Summary The Designated Coordinator is responsible for coordinating client services, managing staff, maintaining accurate documentation, overseeing employee onboarding, and ensuring compliance with Minnesota 245D requirements. Key Responsibilities Coordinate client intakes, admissions, and service implementation. Review CSSPs, service agreements, and other client documentation. Conduct and complete 45-day, 6-month, and annual client reviews. Maintain accurate client files and ensure required documentation is up to date. Recruit, onboard, and assist with training new employees. Monitor employee schedules, EVV entries, clock-ins, clock-outs, and timesheets. Follow up on missing documentation, missed shifts, and incomplete EVV records. Conduct client and staff check-ins and site visits as needed. Communicate with case managers, clients, guardians, and employees. Address staff concerns, performance issues, and disciplinary matters. Ensure employees complete required training and orientation. Assist with audits, compliance reviews, and other administrative responsibilities. Report operational concerns and compliance issues to management. Qualifications Previous experience in a Minnesota 245D agency is strongly preferred. Knowledge of Minnesota

DHS 245D

regulations and waiver services. Experience with client documentation, CSSPs, service agreements, and staff management. Familiarity with EVV systems and electronic timesheets. Strong written and verbal communication skills. Excellent organization, time management, and problem-solving abilities. Ability to work independently and as part of a management team. Reliable transportation may be required for occasional site visits. Compensation & Benefits $23.00-$30.00 per hour, based on experience and qualifications. Full-time, Monday-Friday schedule. Consistent daytime hours (8:00 AM-4:00 PM). Opportunity for professional growth. Hands-on experience in healthcare administration and agency operations. Important Requirements This is an in-office management position. We are looking for someone who is dependable, proactive, detail-oriented, and comfortable taking ownership of daily responsibilities. This is not a remote or hybrid position. How to

Apply:

Interested candidates are encouraged to submit their Indeed application along with a resume outlining their relevant healthcare, management, or 245D experience. Elite Health Care Services LLC is an equal opportunity employer.

Pay:

$23.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
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