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Client Service Manager - Public Services
Job Description
Client Service Manager - Public Services Sambatek, Inc. life insurance, paid time off, 401(k) United States, Minnesota, Minnetonka 12800 Whitewater Drive (Show on map) Sep 09, 2026 Description Sambatek, LLC is a professional services firm that specializes in civil engineering, planning, surveying, and environmental services. We serve public and private clients throughout the country with office locations in Minnesota and North Carolina. We embrace challenging projects and work hard to help our clients find success. Summary Sambatek is seeking a Client Service Manager to help grow and lead our Public Services practice. This is an entrepreneurial, relationship-driven role for an experienced civil engineering professional who enjoys building strong client partnerships, pursuing new opportunities, and leading successful projects. The Client Service Manager will help shape the growth of our public-sector practice through business development, client engagement, team leadership, and project delivery. This individual will bring an established network of public-sector relationships and a strong understanding of the unique needs, processes, and opportunities within the public market. The ideal candidate is a collaborative leader who is motivated by the opportunity to grow both their own career and the practice, while helping our clients and project teams succeed.
Work Location:
Hybrid- flexible to work in office and remotely
Expected Compensation Range:
$140,000 - 200,000 annually (Offered compensation will be based on location and individual qualifications)
Pay Rate Type:
Salary Responsibilities Grow Sambatek's public-sector business by identifying opportunities, developing client relationships, and partnering with marketing and leadership teams on strategic pursuits
Build and maintain strong, long-term relationships with public-sector clients, agencies, and industry partners
Lead client development and retention efforts, with a focus on delivering an exceptional client experience
Develop and execute annual business development and marketing strategies to support growth within the Public Services practice
Identify and pursue RFP and other project opportunities, including developing proposals, scopes of work, and project budgets
Build strategic partnerships and collaborate across Sambatek's practices to pursue opportunities and deliver comprehensive solutions to our clients
Serve as a trusted advisor to key clients and help identify opportunities to expand Sambatek's services and relationships
Lead projects for strategic public-sector clients, providing hands-on leadership throughout project delivery
Establish project scopes and budgets and work closely with project teams to ensure projects are delivered with high quality, within budget, and on schedule
Provide collaborative leadership and mentorship to project teams, helping staff grow their technical and professional skills
Partner with leadership to identify opportunities to improve business development, client service, and project delivery processes
Contribute to a positive, collaborative culture where teams share knowledge, resources, and expertise to achieve successful project outcomes Requirements Bachelor's degree in civil engineering or a related field preferred
Professional Engineer (PE) license preferred
Established relationships and a demonstrated network within the public-sector transportation or municipal markets
Experience with business development, client relationship management, and pursuit of new project opportunities
Proven ability to develop proposals, scopes of work, project budgets, and other business development materials
Strong knowledge of applicable state and federal regulations, processes, and requirements related to public-sector projects
Demonstrated experience successfully managing projects, including scope, schedule, budget, and profitability
Proven ability to lead, mentor, and develop project teams
Strong communication, relationship-building, and interpersonal skills with the ability to effectively collaborate at all levels of an organization
Entrepreneurial mindset with the initiative and vision to identify opportunities and contribute to the continued growth of the Public Services practice
Collaborative and positive approach, with a commitment to sharing resources, knowledge, and expertise to support team and project success Physical Demands and Work Environment Work is primarily performed in an office environment
Ability to occasionally move equipment/objects weighing up to 10 pounds Benefit Information Regular full-time employees will have access to: Medical, dental, and vision plans
HSA and FSA options
Employer-paid short-term and long-term disability coverage
Employer-paid life insurance and accidental death & dismemberment insurance
Employee assistance program
Voluntary benefits such as additional life insurance coverage, accident coverage, and critical illness coverage
Paid time off and holidays
Retirement 401(k) plan with company match
Starting January 1, 2026, eligible Minnesota employees will be covered under Minnesota Paid Family & Medical Leave (PFML), providing paid, job-protected time away from work for family, medical, or parental needs Sambatek, LLC is an equal opportunity employer and values diversity in its workforce. We select candidates without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, marital status, military status, and any other category protected by law.
Benefits
- Paid Time Off (PTO)
- Medical Leave
- 401(k) Plans
- Health and Wellness Programs