Find & Apply For Customer Service Manager Jobs in Arcadia, Missouri

About us Iron County Sheltered Workshop is a small business in Arcadia, MO. We are professional, agile and rewarding.

Our work environment includes:

Modern office setting Casual work attire On-the-job training Safe work environment Lively atmosphere

Responsibilities:

• Oversee and manage the daily operations of the floor
• Ensure that all employees are following company policies and procedures
• Provide guidance and support to floor staff as needed
• Monitor inventory levels and coordinate with the stock department to ensure adequate stock levels
• Maintain a clean and organized floor environment
• Handle customer inquiries and complaints in a professional manner
• Train new employees on company policies, procedures, and customer service standards
• Conduct performance evaluations for floor staff
• Collaborate with other departments to improve overall store efficiency The ability to teach projects and jobs is a big requirement and multi task and document everything is a must.

The ability to understand this is a business and will be ran as a business. And the ability to see things that need done and just do it.

Qualifications:

• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent phone etiquette and communication skills
• Knowledge of the market trends and customer preferences in the industry
• Proficient in administrative tasks such as record keeping, scheduling, and report generation
• Demonstrated ability to effectively manage time and meet deadlines
• Basic math skills for handling cash transactions and calculating inventory levels

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. When applying add toyur resume at least 3 work references.

H Job Types:

Full-time, Part-time Pay:

From $15.25 per hour

Work Location:

In person