Find & Apply For Customer Service Manager Jobs in Ozark, Missouri

Senior Personal Lines Account Manager Ozark, MO 65721 $60,000 - $75,000 a year -

Full-time Job Summary:

As an Insurance Account Manager, you will serve as the primary point of contact for a portfolio of clients. You'll manage renewals, policy changes, and client inquiries while ensuring coverage accuracy and compliance. Your role is crucial in maintaining client satisfaction and retention.

Key Responsibilities:

Serve as the main liaison for a book of business, responding to client needs and policy questions. Manage renewals, re-marketing, endorsements, and policy updates efficiently and accurately. Provide expert advice on coverage options, gaps, and recommendations tailored to client needs. Collaborate with insurance carriers to obtain quotes, resolve issues, and expedite service requests. Prepare and deliver professional proposals and coverage summaries. Maintain thorough documentation in agency management systems (e.g., AMS360). Proactively identify cross-sell or upsell opportunities. Ensure compliance with agency and carrier guidelines.

Qualifications:

5+ years of experience in insurance account management or a similar client service role. Active state Property & Casualty insurance license (required). Strong knowledge of personal and/or commercial insurance products. Excellent communication, organizational, and multitasking skills. Proficiency with agency management systems and Microsoft Office Suite. A team player with a client-first attitude.

What We Offer:

Competitive salary: $60,000-$75,000 per year , based on experience Health, dental, and vision insurance Retirement Paid time off and holidays Ongoing training and professional development Supportive, collaborative work environment

Job Type:

Full-time Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to

Commute:

Ozark, MO 65721 (Required) Ability to

Relocate:

Ozark, MO 65721: Relocate before starting work (Required)

Work Location:

In person