Find & Apply For Customer Service Manager Jobs in Asheboro, North Carolina

Account Coordinator/Estimator Salary Based on Experience Datamark Graphics is seeking a highly motivated and experienced Printing Account Coordinator/Estimator to join our team. The ideal candidate will have extensive knowledge of the print production process, excellent analytical skills, professional customer service capabilities, and a proven track record of preparing accurate estimates.

Key Responsibilities:

Managing Customer Experience:

Receive, verify, and enter customer orders into internal order management/ERP system with accuracy.

Build Strong Customer Relationships:

Serve as the primary contact for customer inquiries regarding specs, pricing, lead times, shipping updates, and following up with the customer when necessary.

Accurately Calculate Costs & Processes:

Determine material, labor, equipment, and time requirements to calculate detailed cost estimates for various print jobs (flexo, digital, and offset). When necessary, obtain quotes from vendors for materials and services. Must align with company objectives. Evaluate available production methods and estimate the most efficient and cost-effective approach for each project.

Foster Positive Communication:

Work as a team player, being a liaison between internal departments and the customer to ensure all job requirements are understood, met and precisely communicated.

Maintain Account Records:

Ensure that customer records are up to date and details are accurately noted. Assist with

Additional Clerical Duties:

Assist with answering the phone, greeting customers/suppliers in the office, filing, answering emails appropriately. What Makes a Great Applicant?

• Customer Service, Estimating, Order Entry experience required
• Experience in Print/Packaging industry is highly preferred
• Strong organization, multitasking and follow through
• Comfortability with communication with employees, customers, and suppliers
• Proficient with basic math & attention to detail
• Skilled with managing multiple tasks
• Experience with spreadsheets & business software
• Exceptional problem-solving capabilities
• Be able to speak, read and write in

English SALARY :

Based on experience.

LOCATION

Asheboro, NC Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Experience:

Printing/Packaging:

1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

In person