Find & Apply For Customer Service Manager Jobs in Mount Pleasant, North Carolina

Office Administrator

• Customer Service & Scheduling Estep Electrical Solutions Mount Pleasant, NC $23
• $30 an hour
• Full-time Apply with Indeed This position is primarily focused on customer service, incoming calls, scheduling, and coordinating daily office operations.

Additional responsibilities include work order management, estimates, invoicing, and communication with our field employees. This is an active, fast-paced office environment. The ideal candidate is someone who takes initiative, enjoys staying busy, can manage competing priorities, and naturally looks for ways to help the team. Primary Responsibilities Answer incoming calls and provide friendly, professional customer service. Communicate with customers regarding service requests, appointments, scheduling changes, and job updates. Coordinate daily schedules and appointments for field technicians. Create, update, and maintain work orders and customer records. Assist with preparing and processing estimates and invoices. Communicate with electricians, management, vendors, and customers to keep jobs moving forward. Monitor outstanding work orders, follow-ups, and administrative tasks. Maintain accurate records and ensure details are not overlooked. Assist other office team members as needed. Identify opportunities to improve organization and office procedures.

Qualifications & Skills Required:

Previous administrative or office experience. Strong verbal and written communication skills. Excellent organizational and time-management abilities. Comfortable handling multiple priorities and frequent interruptions. Proficient with computers, email, and general office software. Strong attention to detail and follow-through. Professional, friendly, and confident telephone presence. Dependable, punctual, and accountable.

Pay:

$23.00

• $30.

00 per hour

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person