Find & Apply For Customer Service Manager Jobs in Plattsmouth, Nebraska

Benefits:

401(k) 401(k) matching Dental insurance Employee discounts Opportunity for advancement Paid time off We are seeking a versatile, high-energy Graphic Designer & Customer Service Manager to be the face and creative spark of our shop. This hybrid role bridges the gap between raw customer ideas and production-ready art. You will manage our front-of-house customer experience, handle incoming walk-in traffic, collaborate closely with our internal sales team, and prepare precise job quotes. If you love graphic design but crave human interaction rather than just staring at a screen all day, this is the perfect role for you.

Key Responsibilities Customer Experience & Communication Front-Line Engagement :

Greet walk-in clients with a friendly, welcoming attitude and guide them through our product options. Excellence in

Communication :

Answer phone calls and emails promptly, translating complex production jargon into simple terms for clients.

Consultative Quoting :

Gather project details (garment types, sizing, artwork placements) to build and send accurate price quotes to customers.

Graphic Design & Pre-Press Creative Adaptation :

Clean up, vectorize, and format customer-supplied artwork for various production lines.

Original Design :

Create eye-catching layouts for signs, apparel, and promotional items based on client briefs.

Proofing :

Generate digital mockups for customer approval, ensuring exact specifications before production begins.

Team Collaboration Sales Synergy :

Partner closely with internal sales staff to smoothly transition leads into active, well-defined design orders.

Production Hand-off :

Coordinate with print, embroidery, and sign technicians to ensure artwork meets physical production constraints.

Qualifications Design Portfolio :

Proven experience in graphic design (proficiency in Adobe Illustrator, Photoshop, or CorelDRAW is required).

Industry Knowledge :

Familiarity with vector artwork setup for screen printing, embroidery, vinyl, or laser engraving is highly preferred.

Customer-First Mindset :

Prior experience in retail, customer service, or front-desk management.

Math & Detail Oriented :

Comfort with basic math to calculate material costs, margins, and final client quotes.

Multitasking Ability :

Capable of switching gears seamlessly from designing a logo to greeting a customer at the door. What We Offer Competitive hourly wage/salary based on experience ($25-30/hr) Paid time off and holidays Employee discounts on custom apparel and gear A vibrant, team-first workspace where your creativity directly impacts local businesses