Find & Apply For Customer Service Manager Jobs in Mount Olive, New Jersey

Senior Manager /

Director of Client Service Administration Location:

On-Site (Budd Lake, NJ / Parsippany, NJ)

Position Type:

Full-Time, Direct-Hire Target Compensation:

$90,000 - $130,000 Base Salary Position Overview GA Rogers + Associates is currently seeking an exceptional Senior Manager / Director of Client Service Administration for a newly created corporate leadership opportunity with a premier B2B manufacturer and distributor in northern New Jersey. Working directly alongside corporate executive leadership, this high-touch, conceptual leadership role is responsible for championing the company vision, elevating brand standards, and delivering an unmatched "Client Enlightenment" experience across strategic enterprise accounts. Rather than managing day-to-day transaction processing, this leader will focus on high-level corporate client engagement, strategic relationship cultivation, and cross-functional brand execution. The ideal candidate combines a sophisticated corporate presence with strong soft skills—excelling in presentation delivery, team motivation, and cross-departmental alignment across Sales, Sales Support, Operations, and Customer Service.

Key Responsibilities Brand Ambassadorship & Client Enlightenment:

Internalize, embody, and execute the company's vision and core brand standards, ensuring a culture of exceeding corporate client expectations at every touchpoint.

Strategic Account Ownership:

Personally manage and nurture high-value, strategic corporate accounts, serving as a trusted, high-level executive contact.

Cross-Functional Execution:

Collaborate with Operations, Sales, Sales Support, and Customer Service leadership to ensure company-wide alignment in delivering seamless client experiences.

Team Inspiration & Training:

Utilize strong interpersonal and presentation skills to train, motivate, and mentor team members, driving high emotional intelligence and customer-centric excellence.

Executive Partnership:

Work directly with corporate executive leadership to translate high-level vision into actionable client administration strategies and account retention initiatives.

Qualifications & Requirements Experience:

5-10+ years of progressive corporate client service, strategic account management, or executive administration experience within B2B distribution, manufacturing, or supply chain sectors.

Conceptual & Soft-Skill Focus:

Demonstrated excellence in corporate presentation skills, executive presence, team motivation, and relationship stewardship over transactional order processing.

Client-Facing Acumen:

Proven track record of personally managing high-touch, complex corporate client accounts with a focus on brand alignment and long-term retention.

Educational & Professional Foundation:

Strong business acumen with the capability to interface confidently with C-suite executives and internal cross-functional directors.

Logistics:

100% on-site presence in Budd Lake, NJ (5 days per week).

Compensation / Pay

Rate (Up to): $90,000.00 - $130,000.00 Per Year