Find & Apply For Customer Service Manager Jobs in Old Bridge, New Jersey

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Ready to step into a leadership role where your impact is measured by how smoothly the team operates, not by technical tax reviews? Join a growing firm where you'll drive workflow excellence, solve problems before they escalate, and work directly with firm leadership. Operations & Client Service Manager Old Bridge, NJ- fully onsite $70,000-80,000 + bonus +

OT Why This Opportunity Stands Out:

• Lead and influence the daily operations of an established tax practice
• Work directly with firm partners and gain high visibility across the organization
• Own process improvement initiatives and help shape how work gets done
• Empowered to make decisions, resolve issues, and reallocate workflow without unnecessary bureaucracy
• Strong long-term career growth within a respected and growing firm
• Competitive benefits, bonus opportunities, profit sharing, and professional development support

Target Compensation:

Key Responsibilities for the

Operations & Client Service Manager:

• Monitor team workload, deadlines, and file status using workflow management systems
• Identify and resolve bottlenecks before they impact client service or deadlines
• Lead regular check-ins with CPAs to keep projects moving and remove obstacles
• Manage client service escalations and oversee issue resolution from start to finish
• Provide partners with ongoing updates on workflow, performance metrics, and team capacity Qualifications for the

Operations & Client Service Manager:

• 3+ years of team leadership experience within accounting, tax, or professional services
• Experience managing workflows, priorities, and operational processes
• Familiarity with practice management software; Canopy experience is a plus
• Proven ability to drive accountability and manage multiple priorities effectively #

INSEP2026

#LI-SM1 EB-7842421394