Find & Apply For Customer Service Manager Jobs in Henderson, Nevada

Balance Wellness is looking for a friendly, enthusiastic, and customer-focused Client Coordinator to join our growing team! We are seeking someone who genuinely enjoys connecting with people, has an upbeat personality, and knows how to make every client feel welcomed, valued, and excited about their experience. As the first point of contact for many of our clients, you will play an important role in creating an exceptional experience while helping our wellness and aesthetics practice grow. Responsibilities Greet clients with a warm, friendly, and professional attitude. Answer incoming calls, text messages, and client inquiries promptly and enthusiastically. Schedule, confirm, and manage client appointments. Educate clients about our wellness, skincare, and aesthetic services. Help clients understand available treatments, pricing, and promotions. Assist clients in selecting and scheduling services that align with their interests and goals. Provide exceptional customer service from the initial inquiry through checkout. Build positive relationships with clients and encourage repeat visits. Process payments and assist with retail purchases. Maintain an organized, welcoming, and professional front desk environment. Work closely with our providers and aesthetic team to ensure a seamless client experience.

What We're Looking For:

Personality is everything! We are looking for someone who brings positive energy to work and genuinely loves interacting with people.

Our ideal candidate is:

Upbeat, happy, and enthusiastic with a naturally friendly personality. Customer-service driven and passionate about creating outstanding client experiences. Confident and comfortable speaking with clients in person and over the phone. An excellent communicator who is personable, professional, and approachable. Organized, dependable, and able to multitask in a busy environment. Comfortable discussing services, answering questions, and making recommendations. Motivated to learn about skincare, aesthetics, and wellness treatments. A team player who takes initiative and maintains a positive attitude.

Qualifications:

Previous customer service experience is preferred. Experience in reception, scheduling, hospitality, retail, or client relations preferred. Strong phone etiquette and communication skills. Comfortable learning scheduling software and managing multiple client interactions. A professional appearance and welcoming demeanor.

Pay:

From $18.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person