Find & Apply For Customer Service Manager Jobs in Batavia, New York

Position Overview:

Be the face and voice of Ken Barrett Collision Center! We're seeking a dynamic, customer-focused individual to serve as our front desk coordinator. This is more than just a job

• it's your gateway to a rewarding career in the automotive service industry.

Key Responsibilities:

• Serve as the primary point of contact for customers
• Greet customers professionally and warmly
• Manage incoming and outgoing phone communications
• Coordinate repair information between customers, office staff, and insurance providers
• Maintain accurate and detailed administrative records
• Process and file paperwork efficiently
• Schedule vehicle repair appointments
• Assist with rental car arrangements
• Support shop operations with administrative tasks

Career Development Opportunity:

• Initial role focuses on customer service and administrative support
• Potential training pathway to become a licensed damage estimator
• Learn the intricacies of the collision repair industry
• Build a foundational skill set for long-term career growth

What We're Looking For:

• Exceptional customer service skills
• Strong verbal and written communication abilities
• Detail-oriented with excellent organizational capabilities
• Proficiency in computer applications
• Professional demeanor
• High school diploma or equivalent
• Ability to multitask in a fast-paced environment
• Previous collision and or automotive experience is preferred
• Positive attitude and willingness to learn

What We Offer:

• Competitive starting wage
• Bonus opportunity
• Full-time position
• Stable work environment
• Opportunity for professional development
• Supportive team culture
• Potential career advancement

Why Choose Ken Barrett Collision Center:

We're not just offering a job

• we're providing a career pathway.

Our local, family-owned business values personal growth, professional development, and exceptional customer service. This position is your first step into a stable, rewarding career in the automotive service industry.

Location:

229 West Main St, Batavia, NY How to

Apply:

Submit your application in person at Ken Barrett Collision Center. Come prepared to discuss your customer service experience and career aspirations.

Job Type:

Full-Time Starting Wage:

Competitive, based on experience Equal Opportunity Employer Interested in building a meaningful career with job security and growth potential? Join our team today!

Job Type:

Full-time Pay:

From $18.50 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Ability to

Commute:

Batavia, NY 14020 (Required) Ability to

Relocate:

Batavia, NY 14020: Relocate before starting work (Required)

Work Location:

In person