Find & Apply For Customer Service Manager Jobs in Ithaca, New York

Job Summary We are seeking an energetic and dynamic CowManager Team Lead to spearhead our livestock management operations with passion and precision. In this pivotal role, you will lead a team dedicated to optimizing dairy herd performance through innovative management strategies, data analysis, and cross-functional collaboration. Your leadership will drive excellence in customer service, technical proficiency, and team development, ensuring our clients receive top-tier support and solutions. If you thrive in a fast-paced environment, possess strong communication skills, and are eager to make a meaningful impact in agricultural technology, this is your opportunity to shine! Duties Oversee daily operations related to cow monitoring systems, ensuring accurate data collection, analysis, and reporting for optimal herd health and productivity Collaborate across departments such as sales, technical support, and product development to deliver seamless client solutions and enhance service delivery Develop and implement training programs to elevate team skills in technical troubleshooting, and customer communication Manage client interactions by communicating technical insights clearly, negotiating solutions, and ensuring high levels of customer satisfaction Utilize data-driven decision-making tools to analyze herd performance metrics and recommend actionable improvements Requirements 4 year degree in related area of study and 4+ years of experience in Product Sales Extensive experience in project management, client services, and managing cross-functional teams in a fast-paced setting Demonstrated ability to coach teams on technical topics such as livestock management systems or related technologies Familiarity with negotiation techniques and customer service best practices to foster positive client relationships Ability to analyze complex data sets for insights that drive operational improvements and client success Ability to travel Join us as a CowManager Team Lead where your leadership fuels innovation in livestock management! We are committed to empowering our team members with the tools they need to succeed while delivering exceptional service that makes a real difference.

Pay:

$60,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person