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Customer Support
Customer Service Manager
Mount Kisco, NY

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Vine & Co.

Customer Relations Manager - Retail Wine & Spirits Store

Job Description

Customer Relations Manager
  • Wine & Spirits (Bedford Hills, NY Westchester County) compensation: Salaried position commensurate with experience employment type: full-time Vine & Co.
is a destination retail wine and spirits store located in Northern Westchester County. We are seeking an individual to join our hard-working, sales driven and customer service oriented Team. The position of Customer Relations Manager is an opportunity for a retail professional to take on sales responsibilities on the sales floor while assisting in other key aspects of day to day operations. Ideal candidates will have a strong interest and knowledge base in wine and spirits, ability to work in a fast paced team environment, desire to deliver exceptional customer service, and be an excellent communicator with a positive, upbeat personality.
Job Responsibilities:
  • Work with existing Team Members to maintain operating procedures
  • Maintain existing customers while growing our base
  • Inventory management
  • Have opening/closing Key Carry responsibilities
  • 45 hour work week (5 days per week, days would be dependent on staffing needs) Candidates for this position should:
  • Be able to lift up to 50lbs consistently (case of wine)
  • Be willing to work on days leading up to and on Major Holidays, SATURDAY/RARE
SUNDAYS AND NIGHTLY AVAILABILITY REQUIRED
  • Have minimum 2 years experience in Retail or other Customer Service industry, wine and spirits knowledge would be a huge plus!
  • Be 21 years of age or older
  • Have high energy for work in a fast paced environment
  • Be proficient with computers
  • Possess strong communication skills
  • Enjoy working in a team environment
Job Type:
Full-time Pay:
$45,000.00
  • $55,000.
00 per year
Benefits:
Employee discount Flexible schedule Paid time off Application Question(s): Do you have any wine and/or spirits knowledge or background?
Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required)
Work Location:
In person