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Customer Support
Customer Service Manager
Waterville, NY
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Buell Fuel

Customer Account Administrator

Job Description

Join a growing, family-owned fuel company with strong values and a great team culture! Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers. We're looking for a Full time Customer Account Administrator at our Waterville office —someone dependable, professional, and motivated to grow with us! What You'll Do Provide friendly, professional customer support in person, by phone, and by email Set up, update, and maintain accurate residential and commercial customer account records. Handle customer inquiries and resolve issues quickly Build and maintain positive customer relationships Handle administrative data entry, reporting, and reconciliation for company assets, purchasing, and stock Support team members and contribute to a positive office environment Bill and invoice work orders and ensure all mandatory safety reporting's policies and procedures are documented and followed What We're Looking For High school diploma or GED (required) 1+ year of customer service experience (preferred) Experience in the fuel delivery, propane, or heating industry a plus Strong computer and communication skills Organized, detail-oriented, and able to multitask Self-motivated with a sense of urgency and teamwork
Job Details Schedule:
Monday-Friday, Day Shift (occasional Saturdays 8:00 AM-12:00 PM)
Pay:
$17.00 - $20.00 per hour (based on experience)
Location:
In person - Waterville, NY Benefits Paid time off Opportunities for growth and advancement Monday-Friday, Day Shift (occasional Saturdays 8:00 AM-12:00 PM)

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
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