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Customer Support
Customer Service Manager
Norman, OK

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Norman Regional Health System

Daily Grind Coordinator

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Job Description

Daily Grind Coordinator Norman Regional Health System - 3.3 Norman, OK Job Details 13 hours ago Qualifications Volunteer support Kitchen health and safety standards Staff performance monitoring Venue beverage service Staff supervision Customer relationship building Food service health code compliance Sales transaction processing Food service cleaning Barista experience Mid-level Client relationship development Financial issue resolution High school diploma or GED Invoice payment processing Cash register operations Food safety sanitizing procedures Retail store experience Coffee shop experience Customer engagement Accounting Client services experience within retail industry Volunteer coordination Individual consumer customer service Budgeting Deposits Managing food service teams Bank deposit preparation Under 1 year
Full Job Description Responsibilities:
Job Summary Responsible for meeting the Daily Grind operational budget goals established by the Executive Board. Provides high quality customer service and develops relationships with customers. Provides consistent drinks according to Starbucks recipes and standards. Oversees the daily activities of the Daily Grind staff and volunteers. Monitors job performance of baristas and addresses concerns. Responsible for high standards of food safety and cleanliness being maintained in all Daily Grind locations. Ensures Health Department guidelines are followed. Ensures accurate charging of products among Daily Grind staff. Ensures that staff follow proper cash handling procedures and prepare accurate daily deposits. Responsible for preparation and payment of invoices. Resolves register and transaction issues.
Qualifications:
Qualifications Must be able to travel between all Daily Grind locations. Education High School education or equivalent required. Experience One year in a customer service setting. Prefer experience with reconciling bank deposits and accounts payable. Prefer one year experience working in retail setting. Prefer 6 months experience in a supervisory roll. At least 6 months barista experience.

Benefits

  • Dental Insurance