Find & Apply For Customer Service Manager Jobs in Medford, Oregon

Job Listing ID:

4514318

Job Title:

Manager on Duty

Application Deadline:

Open Until Filled

Job Location:

Medford

Date Posted:

06/22/2026

Hours Worked Per Week:

40

Shift:

Day Shift

Duration of Job:

Full Time, more than 6 months

How to apply for this position:

The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job. Job Summary

• This employer has asked us to keep their name confidential.

To apply, email your résumé to Chris.

M.Gilman@employ.oregon.gov. Mention "

JL 4514318

" in the subject line.

• At our Companies, every day brings new opportunities for growth, exploration, and achievement.

You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores you'll find abundant opportunities to learn, thrive, and make an impact. Come join our family'a Fortune 100 company and the world's leading off-price retailer.

Requirements:

• 1 year retail, 6 months leadership experience

Job Duties:

• Acts as Manager on Duty adhering to company policy and procedure
  
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
  
• Addresses immediate customer service issues and provides appropriate coaching to Associates
  
• Exercises discretion regarding customer service policies to satisfy customers
  
• Maintains accurate Associate coverage in service areas for a positive customer experience
  
• Ensures Associates adhere to all operational procedures
  
• Ensures opening/closing procedures are executed according to company guidelines
  
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  
• Provides and accepts recognition and constructive feedback
  
• Provides feedback, recognition and coaching to Associates
  
• Partners with Management on Associate training needs to increase effectiveness
  
• Ensures adherence to all labor laws, policies, and procedures
  
• Promotes credit and loyalty programs
  
• Supports and participates in shrink reduction goals and programs
  
• Promotes safety awareness and maintains a safe environment
  
• Other duties as assigned

Hours:

40 per week, to be arranged. Open availability, including nights and weekends.

Pay:

$17.50 to $18.00 per hour, Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits include associate discount; 401(k) Associate contributions; childcare & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Applicants with arrest or conviction records will be considered for employment.

Employer's Statement:

In addition to our open-door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. First-Line Supervisors of Retail Sales Workers

Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more.

Compensation

$17.50 to $18.00 per Hour Depending on Experience, Depending on Qualifications

Benefits Offered:

Medical, Dental, Vacation, Sick Leave, Life Insurance, Short-Term Disability, Long-Term Disability, Retirement

Job Requirements

Experience Required:

At least 1 year

Education Required:

None

Minimum Age:

18