Find & Apply For Customer Service Manager Jobs in Bristol, Pennsylvania

Job Overview AstaTech, Inc. is seeking a reliable and detail-oriented individual for a full-time, on-site Order Processing & Customer Service position. The primary responsibility is to process customer orders and respond to customer emails quickly, accurately, and on time . This is a fast-paced, process-driven position requiring strong computer skills, attention to detail, and the ability to handle multiple orders, emails, changes, and follow-ups throughout the day. This is not a general receptionist or administrative assistant position . A college degree is not required. We value speed, accuracy, reliability, computer skills, and the ability to learn and follow established procedures. Duties Process customer orders accurately and promptly Respond to customer emails and inquiries in a timely and professional manner Review order information for accuracy and completeness Enter and update information in company systems Track multiple orders and pending issues throughout the day Follow up on incomplete or time-sensitive matters until resolved Coordinate with other departments as needed Follow established order-processing procedures consistently Qualifications Strong computer and data-entry skills Ability to work quickly while maintaining accuracy Strong attention to detail Good written English communication skills Ability to prioritize and handle multiple tasks simultaneously Dependable, organized, and able to meet deadlines Comfortable with routine, process-oriented work College degree is not required Previous order-processing or customer-service experience is helpful but not required Benefits Health, dental and vision insurance are available after successful completion of the 3-month introductory period. 401(k) eligibility begins after one year of employment. Paid time off and other company benefits are also available according to company policy.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Application Question(s): When several customer orders and emails arrive at the same time, how do you decide what to handle first? A. I handle items strictly in the order received. B. I ask my supervisor which item to handle first. C. I prioritize time-sensitive items first and keep track of the remaining items until completed. D. I wait until I have enough uninterrupted time to process them.

Work Location:

In person