Find & Apply For Customer Service Manager Jobs in Bryn Athyn, Pennsylvania

Account Manager Huntingdon Valley, PA 19006 Full-time Apply with Indeed Company Overview The Arrimour Group is a full-service commercial landscaping, landscape construction, and snow removal company serving Southeastern Pennsylvania and South Jersey. Founded in 1979, we are committed to building long-lasting client relationships through our core values of Integrity, Quality, Safety, and Care. For more information, please visit https://www.thearrimourgroup.com/ Position Summary The Arrimour Group is seeking a motivated, relationship-driven Account Manager to oversee an assigned portfolio of commercial properties. This position is responsible for maintaining strong client relationships, ensuring customer satisfaction, driving client retention, identifying new business opportunities, and supporting the financial performance of assigned accounts. The ideal candidate is a proactive communicator with strong organizational skills, a customer-focused mindset, and the ability to identify opportunities for account growth. This individual will work closely with Operations Managers to ensure services are delivered consistently, client expectations are met, and issues are resolved promptly. Job Description Manage an assigned portfolio of commercial clients, serving as their primary point of contact and maintaining strong, long-term relationships. Conduct regular property visits and client meetings to monitor service quality, address concerns, and ensure customer satisfaction. Oversee client retention, contract renewals, pricing discussions, and account growth opportunities. Identify, propose, and sell landscape enhancements and additional services to existing clients. Monitor account financial performance, including revenue, budgets, job costs, gross margins, and billing. Collaborate with Operations Managers to ensure services meet client expectations and issues are resolved promptly. Maintain accurate client records, contracts, proposals, sales opportunities, and account activity in Aspire. Review account performance, service quality, and operational priorities with internal teams. Participate in seasonal planning and client communication related to snow removal services. Work closely with Sales, Operations, Finance, and other departments to support client satisfaction and overall business growth.

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person