Find & Apply For Customer Service Manager Jobs in Lionville, Pennsylvania

Service Manager | Up to $85K |

Monday-Friday C&J Automotive Location:

Exton, PA Schedule:

Monday-Friday, 7:30 AM-5:30

PM Pay Rate:

$75,000-$95,000 per year

Pay Type:

Salary How to Apply (Important) We move fast — and so should you. Step 1: Apply Step 2: Complete a quick phone interview with our AI assistant "Paige" (takes about 10 minutes) After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority. About Us At C&J Automotive, we believe a great workplace starts with great people. We've built a high-morale team that genuinely enjoys coming to work each day. We work hard, but we also like to joke, laugh, and have fun together. Our team treats each other like family, creating a supportive environment where everyone is respected and encouraged to succeed. We're proud to have been named one of Philadelphia's Best Companies to Work For, placing 2nd among medium-sized companies in the Philadelphia region. Even more meaningful to us, C&J Automotive was the only automotive repair business to make the list—a recognition that reflects the positive workplace our team has built together. Our modern shop provides a comfortable place to work year-round, and we make it a priority to recognize our team's efforts through occasional team dinners, friendly contests, and celebrations. We believe that when employees enjoy where they work, everyone—including our customers—benefits. If you're looking for a leadership opportunity in a positive, family-oriented shop where teamwork, respect, and a little fun are part of the culture, you'll fit right in at C&J Automotive. Key Responsibilities Lead daily shop operations and keep workflow moving efficiently. Manage work orders, scheduling, and daily shop priorities. Deliver a strong customer experience from vehicle intake through completion. Coach and support technicians and service staff. Present repair recommendations and drive service sales while maintaining customer trust. Coordinate parts ordering and inventory needs. Communicate clearly with customers and the service team throughout the repair process. Use Microsoft Outlook, Excel, and Word to support daily operations. Qualifications At least 5 year of Service Manager, Assistant Manager, or Service Advisor experience. Strong customer service and hospitality skills. Excellent communication and relationship-building abilities. Strong organization and ability to multitask in a fast-paced environment. Comfortable with sales and consistent follow-through. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Automotive industry experience preferred but not required. Compensation & Benefits Salary up to $95,000 per year. Medical, dental, and vision insurance through Cigna. 401(k). Life insurance. Short-term disability. Long-term disability. Paid holidays. Why Work Here C&J Automotive offers the opportunity to lead a stable shop averaging 55-60 vehicles per week while making a direct impact on its day-to-day performance. The climate-controlled facility provides a comfortable work environment year-round. The culture is energetic and team-oriented, with occasional team dinners, friendly contests, and celebrations recognizing employees' efforts. The shop values customer service, teamwork, strong processes, and continuous improvement. Ready to lead a busy automotive service operation and make an impact? Apply today or connect with Promotive to learn more about the Service Manager opportunity with C&J Automotive. Additional Requirements Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.