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Customer Support
Customer Service Manager
Monroeville, PA
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Customer Service Representative Eagle Rental Purchase Job Type:
Full-time Compensation:
$38,000 per year
Schedule:
40 hours per week
Work Location:
In person
Posted:
August 25, 2026 About Eagle Rental Purchase Eagle Rental Purchase is a locally owned and operated company specializing in the rental, lease, and sale of home furnishings, appliances, electronics, and computers. For 15 years, we have helped customers meet their household needs by providing flexible, non-credit-based purchasing and rental options. As we continue to grow, we offer motivated employees the opportunity to develop valuable skills and advance within the organization. Many of our associates have started as Account Managers and progressed into management positions. About the Position We are looking for an enthusiastic, customer-focused Account Manager to join our team. This is a hands-on position for someone who enjoys working with people, solving problems, providing excellent service, and working toward goals. You will interact directly with customers, assist with deliveries and product setup, manage customer accounts, and learn the various responsibilities involved in operating a successful store. Successful employees will have opportunities to learn all areas of the business and develop toward future leadership and management roles. Key Responsibilities Deliver and professionally set up furniture, appliances, electronics, and other products in customers' homes. Provide friendly, knowledgeable, and dependable customer service. Build strong, long-term relationships with customers and encourage customer loyalty. Communicate with customers regarding account status and timely payments. Work with customers to identify fair and practical solutions to account-related issues. Maintain a clean, organized, safe, and welcoming store environment. Assist with general store operations and daily maintenance. Learn and perform responsibilities across all areas of the store, including management functions. Work as part of a team to meet company goals and provide an exceptional customer experience. What We're Looking For We're looking for someone who: Has strong customer service and communication skills. Maintains a positive, professional attitude. Is dependable, motivated, and goal-oriented. Enjoys working with customers and solving problems. Is open-minded and willing to learn. Takes personal responsibility and demonstrates good character. Is interested in developing professionally and taking on greater responsibility as the company grows. Requirements Valid driver's license. Safe driving record. Must be at least 21 years old. Ability to work a 40-hour workweek. Ability to work in person and perform delivery/setup responsibilities. Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Health Savings Account (HSA) Life insurance Employee discount Why Join Eagle Rental Purchase? At Eagle Rental Purchase, we believe in promoting from within and giving motivated employees opportunities to grow. You'll gain experience in customer service, account management, sales, operations, deliveries, and leadership while working in a growing, locally operated organization. If you're dependable, customer-focused, motivated to succeed, and looking for an opportunity to build a career—not just work a job—we'd like to meet you.
Pay:
From $38,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance