Find & Apply For Customer Service Manager Jobs in Clint, Texas

More Like This Between $18.71 and $27.31 Per Hour DOE (Depends on Experience) Position range in El Paso County $34.92 - $59.01 Per hour Customer Relations Representative

EL PASO COUNTY WATER

Occupation:

Public Relations Managers

Location:

CLINT, TX - 79836-0749

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

08/12/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

08/15/2026

Expires:

09/30/2026 Job #: 17054079 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 24 Month(s) DL Required Language English, Well Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Help for . Provide high-level customer service and assist customers.

Involves:

Assist customers with complex billing issues, service complaints, account discrepancies and payment installment arrangements. Audit diverse customer or financial records, detect incorrect information, conduct interviews with involved parties, analyze findings and determine appropriate solutions. Analyze account status to determine credit issues, identify necessity of debit adjustments. Approve debit and credit adjustments. Oversee, approve, record and issue permits, licenses, ADA waivers, senior citizen discounts, refund checks, bill revisions, collections notices and credit extensions. Provide fast and accurate customer service. Explain billing process to customers. Collect payments for services, fees, utility bills, taxes, permits or admissions from customers. Assist in the review of departmental rules, regulations, policies and procedures. Accept, process and review building and planning permits. Compile, coordinate, and distribute all construction documents to the appropriate authority for review and ultimate approval for permit issuance. Distributes and accepts applications checking for completeness and accuracy. Assist customers with permit review application and inspection process to ensure compliance with various codes. Oversee, approve, record and issue permits and licenses. Receive, review and prepare work orders.

Involves:

Work with customers to identify service needs. Assure department rules and regulations are followed. Assure work orders are completed accurately and timely, and update customer account history. Manage and maintain customer records. Provide information to customers regarding codes and other regulatory requirements. Assist in management of departmental accounting functions.

Involves:

Post daily payments and customer account adjustments, reconcile accounts receivable and cash accounts. Maintain filing system, record data correctly in general ledgers and activity logs, and prepare special or recurring activity status reports and spreadsheets. Keep records and reports. Log in construction plans updating daily logs, routing plans to appropriate section or department. Research permit and inspection information on the computer. Supervise assigned staff as required.

Involves:

Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development; enforce personnel rules and regulations, and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. Assist employees in the application of rate structures and computer systems.