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Customer Experience Coordinator in Roanoke, Virginia at

Paramount Builders LLC Save New Salary:

$20.00 - $22.00/hr

Industry:

Construction Job Function:

Customer Service Paramount Builders LLC Roanoke, Virginia, 24015, United States Posted on October 31, 2026 New job! Apply early to increase your chances of getting hired. Job Description $20-$22/Hour | Weekly Pay | Full-Time | Benefits Love Helping People & Staying Organized? Join Paramount Builders! Are you a people person who enjoys staying busy, solving problems, and keeping everything running smoothly? Paramount Builders is hiring a Customer Experience Coordinator to help homeowners enjoy a great experience from their first appointment through project completion! You'll coordinate schedules, communicate with customers and internal teams, and help keep daily operations organized. No construction experience needed — we'll train you! What We Offer Starting pay is $20-$22/hour based on experience and qualifications. Health benefits after 30 days 401(k) with company match after 90 days Holiday pay after 30 days PTO with unlimited rollover of unused accrued hours Paid training and career growth opportunities Supportive team and fun company culture What You'll Do Provide friendly, professional customer service and project updates. Schedule installations and measurement appointments. Coordinate with customers, installers, technicians, sales teams, and managers. Manage scheduling changes and help resolve customer concerns. Process customer payments, checks, and deposits. Maintain accurate project documentation and records. Order office and sales supplies. Support daily office operations and project completion. What We're Looking For 1+ year of customer service, scheduling, or administrative experience Excellent communication and interpersonal skills Strong organization, multitasking, and attention to detail Positive, professional, and solutions-focused attitude Comfortable managing changing priorities Basic computer and Microsoft Office skills High school diploma or GED Must be at least 18 years old Customer service, hospitality, scheduling, dispatching, and administrative backgrounds are welcome! No home improvement experience required. Ready to Join Our Team? If you love helping people, staying organized, and making things happen, we'd love to meet you! Apply today and help Paramount Builders deliver a 5-star customer experience! #PBHP Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Instructional Coordinators jobs near me in Virginia Jobs near me in Virginia Instructional Coordinators jobs Job Location Roanoke, Virginia, 24015, United States Frequently asked questions about this position See Job Details