Find & Apply For Customer Service Manager Jobs in Lacey, Washington

MyMedSupplies is looking for a Care Coordinator- Retail Customer Service Representative to join our extraordinary team at our location in Lacey, WA. This position is responsible for providing a superior level of customer support to customers and clients; answering inquiries regarding order status; troubleshooting problems, and assisting with intake to ensure a smooth and positive experience.

RESPONSIBILITIES

Provide outstanding customer service to patients and clients (walk-ins and over-the-phone). Greet customers warmly and assist with product needs. Handle customer inquiries empathetically and professionally. Keep work space and retail store neat and organized. Maintain patient confidentiality. Create patient records and maintain appropriate documentation.

Physical Demands/Work Environment:

Will have to stand for long periods of time, bend, kneel, and reach to measure customers as needed.

QUALIFICATIONS

High school diploma or GED equivalent, required Experience in medical customer services preferred Familiarity with medical equipment preferred Ability to work effectively as a team player Excellent telephone and interpersonal communication skills essential HME product knowledge preferred

BENEFITS

MyMedSupplies offers medical/dental/vision insurance, 401(k) with employer match, paid holidays, and paid time off. Starting pay is $17.73 - $19.00 per hour, based on experience. Come join MyMedSupplies at this exciting time!

Job Type:

Full-time Pay:

$17.73 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person