Find & Apply For Customer Service Manager Jobs in Waunakee, Wisconsin

Care Supervisor Right at Home Madison, WI - 3.6 Waunakee, WI Job Details Full-time $22 - $24 an hour 23 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Flexible schedule Referral program Qualifications Teamwork Interpersonal skills Caregiving Driver's License Case management Attention to detail Direct support Training & development Associate's degree Full Job Description Do you enjoy building relationships, supporting caregivers, and making a meaningful difference in the lives of older adults and individuals who wish to remain independent at home? Right at Home is seeking a compassionate, organized, and motivated Care Supervisor to join our growing team. The Care Supervisor role offers a unique combination of client care, caregiver training, leadership, and care coordination. As a Care Supervisor, you'll work closely with clients and their families while providing ongoing support, education, and guidance to caregivers. This is an excellent opportunity for someone who enjoys both hands-on care and leadership and wants to grow professionally within a supportive, team-oriented environment. While some remote work is available, this Care Supervisor position is primarily field-based and requires regular in-person visits with clients and caregivers. Participation in the on-call rotation, including one weekend per month, is required. Care Supervisor Responsibilities Conduct new client intakes / initial assessments Complete initial client visits and help ensure a smooth transition into services Conduct quarterly supervisory visits for clients Develop, maintain, and update individualized care plans Provide hands-on training and support to caregivers in the field Lead and support a small team of Care Leads Cover critical client shifts when caregivers are unavailable

Qualifications Required:

Associate degree or higher Previous direct caregiving experience Strong organizational and communication skills Ability to prioritize tasks and manage multiple responsibilities Valid driver's license and car insurance

Preferred:

Three years of management or supervisory experience Experience training, coaching, or mentoring employees (caregivers)

The Ideal Care Supervisor Candidate Is:

Compassionate and client-focused Detail-oriented and organized Proactive and dependable Comfortable teaching and coaching others Adaptable and able to manage changing priorities Excited about the opportunity to grow with a small company Why Join Right at Home as a Care Supervisor? At Right at Home, we believe exceptional care begins with exceptional people. We value teamwork, communication, and continuous growth. If you're looking for a Care Supervisor position that allows you to develop caregivers, build meaningful relationships, and make a direct impact on the quality of care our clients receive, we'd love to hear from you.

Pay:

$22.00 - $24.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Parental leave Referral program Tuition reimbursement

Education:

Associate (Required)

Experience:

management or supervisory : 3 years (Preferred)

Caregiving:

1 year (Required) Willingness to travel: 75% (Required)

Work Location:

Hybrid remote in Waunakee, WI 53597