Find & Apply For Customer Service Manager Jobs in Westby, Wisconsin

Service Manager - Westby

• 3.3 Westby, WI 54667 Full-time Apply with Indeed Tractor Central - your premiere John Deere dealer group in Western Wisconsin, is seeking a qualified Service Manager for our Westby location.

Requirements:

3+ years of experience in Service Department operations Familiar with standard desktop applications including Microsoft Office and the internet Have the ability to communicate effectively in person and in writing Possess knowledge of John Deere and competitive products and

EXCELLENT

customer service skills Able to work extended hours and weekends High school diploma, associate's degree, or equivalent experience required

Responsibilities:

Oversee all service operations within the dealership and ensure customer satisfaction Schedule and assign jobs and work areas to department employees according to their skills and knowledge Assist with the development and training of service personnel and completing performance reviews Communicate, enforce and monitor department processes to ensure customer satisfaction Monitor service sales on a monthly basis to ensure achievement of budgeted sales/profit goals Review work orders for completeness and accuracy prior to customer billing Manage recruitment and staffing needs for the service department Other duties as needed and assigned

Compensation:

Generous compensation package with competitive pay Health, Dental, Vision and Life insurance 401(k) with company match Paid Time Off plus holidays Work with the best - Tractor Central & John Deere! Tractor Central is an equal opportunity employer.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off

Experience:

service department: 3 years (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person