Find & Apply For Customer Service Representative Jobs in Barling, Arkansas

1st Shift Copack Customer Service ID Logistics - 3.3 Barling, AR Job Details $18.50 an hour 10 hours ago Benefits Dental insurance Vision insurance 401(k) matching Qualifications In-person customer service Productivity software Quality data entry Full Job Description Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.

Requirements:

High School Diploma or GED; or equivalent combination of experience and education; Bachelor's degree in business or similar discipline preferred. 3 years verifiable customer service experience Strong written and verbal communication skills Outstanding computer and data entry skills Proficient in Microsoft Office suite

Responsibilities:

Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors. Processing billing and invoicing with tight turnaround times and attention to detail.

• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
• Daily effective communication (email, phone, or in-person) with customers and internal team members and management. Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
• Observe all company safety rules and assist in enforcement as appropriate.

Other duties as assigned.

Schedule:

Monday to Thursday (Fri/Sat OT as needed)

Hours:

5am -3:30pm

Pay Rate:

$18.50 per hour

Requirements:

High School Diploma or GED; or equivalent combination of experience and education; Bachelor's degree in business or similar discipline preferred. 3 years verifiable customer service experience Strong written and verbal communication skills Outstanding computer and data entry skills Proficient in Microsoft Office suite

Req Benefits:

ID Logistics offers a generous benefits package for eligible associates to include 401K with match, Health, Vision, Dental and vacation and sick time, among other competitive benefits. Compensation is determined based on several factors, including but no