Find & Apply For Customer Service Representative Jobs in Queen Creek, Arizona

Job Overview As a Customer Service Representative, Bilingual Korean-English, you'll help customers resolve questions and complete service requests with clear, thoughtful support. You'll communicate in Korean and English across phone and written channels, document interactions accurately, and connect customers with the right solutions.

Your impact:

By listening carefully and resolving issues promptly, you help customers feel informed and supported throughout each interaction. Responsibilities Respond to customer inquiries in Korean or English by phone and through other available service channels Identify customer needs, troubleshoot concerns, and explain next steps in clear, professional language Record customer details, requests, and outcomes through accurate data entry Support client services and sales-related conversations, including outbound calls when needed Handle transactions and cash accurately when required, and follow established service procedures

Skills Required:

Bilingual Korean-English fluency, strong communication and writing skills, professional phone etiquette, and clear client communication

Required:

Customer service problem-solving, organization, accurate typing, and attention to detail

Required:

Computer skills and technical proficiency, including

Microsoft Office Preferred:

Call center experience, customer support or client services experience, and familiarity with outbound calling

Preferred:

Sales, cash handling, analysis skills, and additional multilingual abilities

Pay:

$24.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance Vision insurance

Work Location:

In person