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Customer Support
Customer Service Representative
Brisbane, CA
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Transdev

Reservationist

Job Description

Reservationist Transdev - 3.1 Brisbane, CA Job Details Full-time $23 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Paid sick time Qualifications Computer operation Phone communication High school diploma or GED Full Job Description Transdev is proud to offer competitive pay with union-negotiated wages, union membership through Teamsters Local 853, comprehensive benefits package, paid time off and opportunities for career growth and advancement.
CBA Position:
Position Subject to
Collective Bargaining Agreement:
$23.00-$23.00 (Union Collective Bargaining Agreement Payscale) Benefits include:
Paid Sick Leave:
48 hours annually; medical, dental & vision after 120 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Key Responsibilities:
Answer customer calls and input ride information using a computerized scheduling system. Enter new customer information and changes into the system. Data entry into spreadsheets and databases. Communicate late vehicle service and verifying "No Shows" with customers. Resolve service-related complaints. Create daily route maps of the reservations for the drivers. Other duties as required.
Qualifications:
2 years reservationist or customer service experience. High school diploma or GED required. Computer literate Excellent communication and listening skills. Must be able to work shifts or flexible work schedules as needed. Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen.
Physical Requirements:
The essential functions of this position require the ability to: Work is accomplished indoors in air conditioned or well-ventilated facilities Sit, type, and look at a computer for extended periods (up to 6-9 hours per day) Must be able to communicate effectively in person, by phone, and in written correspondence Work is accomplished in an office or in a cubicle space equipped with a telephone and computer Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace.
Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen.
About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.

TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants:
Job Category:
Dispatchers Job Type:
Full Time Req ID:
9374
Pay Group:
X60
Cost Center:
415 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants:
About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good.
Find out more at http:
//www.

TransdevNA.com or watch an overview video .

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings
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