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AT&T Client Support Associate SoCal Consulting Group Buena Park, CA Job Details Full-time $50,000 - $55,000 a year 1 hour ago Benefits Professional development assistance Qualifications Customer communication Full Job Description SoCal Consulting Group has plenty of customers to connect with, and we're building the Client Support team to do it. SoCal Consulting Group is seeking a Client Service Associate for our partner, AT&T Fiber. The AT&T Client Support Associate will help customers explore reliable fiber internet for streaming, working, studying, and staying connected while developing sign-up opportunities. As an AT&T Client Support Associate, you'll learn the ins and outs of

AT&T Fiber:

the high-speed internet that delivers smooth streaming, reliable Wi-Fi, and everyday connectivity for modern households. After training, the AT&T Client Support Associate meets with customers in person, understands their connectivity needs, and guides them toward the right solutions. Core Functions of the AT&T Client Support Associate Engage with customers in person and share how AT&T Fiber's high-speed internet can make everyday online activities faster and more enjoyable. Share personally in simple terms how AT&T Fiber keeps streaming, browsing, and working from home seamless and stress-free. Listen carefully to customers' needs in person and offer solutions that highlight the convenience and dependability of AT&T Fiber. Boost brand awareness by sharing the benefits of AT&T Fiber during in-person customer interactions. Support customer sign-ups by emphasizing how AT&T Fiber's fast internet can improve their online entertainment and communication every day. Keep up with new AT&T Fiber promotions and features to provide relevant, straightforward information during set-up visits. Preferred Qualifications & Skills of the AT&T Client Support Associate A high school diploma or GED is preferred but not required. Experience in customer support is a plus. Adaptable when customer needs or priorities change. Reliable with follow-up and everyday sign-up responsibilities. Eager to develop communication and customer-service skills. Strong conversational skills for building trust and rapport. Attentive to customer needs that can lead to relevant sign-up opportunities.

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

Professional development assistance

Work Location:

In person