Find & Apply For Customer Service Representative Jobs in Daly City, California

At Bayline Sales Group, we know people remember how an interaction made them feel just as much as what was said. Our customer acquisition campaigns are built around approachable communication. You'll develop key skills in customer engagement, sales execution, and operational support while working closely with the team to drive results. The Customer Care Associate supports onboarding efforts, helps troubleshoot workflow challenges, and ensures compliance with program standards, all while actively participating in field sales activities. In this Customer Care Associate role, you'll play a direct part in our success by contributing to revenue growth, refining our sales approach, and enhancing the overall customer experience. You'll gain hands-on experience in how we build meaningful connections with customers while learning the business from the ground up through real in-person execution. Core Functions of the Customer Care Associate Promote wireless and internet services by guiding customers through product tiers, eligibility, and enrollment using digital tools and structured sales. Support operations by tracking lead flow, service activations, and campaign performance through CRM systems and internal dashboards. Document customer preferences and service milestones to improve retention strategies, engagement tracking, and compliance reporting. Coordinate with your fellow Customer Care Associate team, cross-functional teams in logistics, marketing, and support to resolve service issues and ensure the timely delivery of wireless solutions. Participate in structured Customer Care Associate training programs and performance reviews to develop leadership skills, operational insight, and customer engagement strategies. Analyze account trends and campaign data to identify upsell opportunities, support renewal planning, and contribute to customer-value initiatives. Education & Experience Needed for the Customer Care Associate High school diploma or GED required; additional coursework in business, communications, or technology is preferred. Experience in customer support, sales, or operations, speciality in wireless, internet, or sales services is a plus. Strong communication skills with the ability to guide customers through service options, enrollment steps, and account updates. Preferred Skills for the Customer Care Associate Motivates others with genuine energy and a can-do attitude. Looks for opportunities to grow and help others do the same. Actively listens carefully and brings empathy to every interaction. Approach each day ready to learn, contribute, and make a difference.

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

401(k) Professional development assistance Referral program

Work Location:

In person