Find & Apply For Customer Service Representative Jobs in Fairfax, California

About us Mary Norton Acupuncture is a small business in Fairfax, CA 94930. We are professional, customer-centric, family practice and our goal is to fortify our busy acupuncture practice with an independent and resourceful individual who would like to be part of a team.

Our work environment includes:

We are looking for a Front Desk Assistant at our 30-year family practice to serve as our first point of contact and manage all aspects of our patients accommodations. this job is part time. We need a dependable, self starter who can work independently and who lives close to our office in Fairfax. Responsibilities include welcoming clients, managing appointments and providing information about treatments, fees, services and responding to any client questions. If you have a knack for customer service and work experience in the medical field, we'd like to meet you. Ultimately, you will help create a pleasant and positive atmosphere for our patients. It is necessary for you to have a history of customer service. It is pertinent that you have a positive attitude and enjoy working with people. Multitasking is a significant skill for this job. Responsibilities Perform all client check-in and check-out tasks Manage clients' appointments from start to finish. Inform clients about payment methods and be aware of and manage their insurance benefits. Welcome new and existing patients and collect necessary information (like contact details), schedule changes, inform them about practitioner's requests Communicate with insurance companies Provide information about our services, rates and manage clients concerns Respond to clients in a upbeat and professional manner Manage flow of the busy schedule Tidy treatment rooms Perform bookkeeping and electronic health care system with great attention to detail Maintain updated records of payments Exicuting insurance claims, and EHR (electronic health records)and herbal/supplement orders. Excellent Customer service attitude and in office, as a team member, is required daily Excellent communication and organizational skills and motivated to help people everyday

Pay:

$25.00 - $30.00 per hour

Benefits:

On-the-job training Application Question(s): What makes a job a "great job" for you?

Education:

Associate (Required)

Experience:

Customer service: 2 years (Required)

Work Location:

In person