Find & Apply For Customer Service Representative Jobs in Gold River, California

AIM Solutions is hiring a Customer Service Sales Associate to connect with customers, answer questions, and introduce telecommunications services that match their needs. This role combines customer service, direct communication, and sales support, making it a good opportunity for someone who enjoys working with people and finding practical ways to help them. We are looking for someone who can listen carefully, explain service options clearly, and make customers feel comfortable throughout the interaction. You do not need an extensive sales background to get started. A positive attitude, dependable work habits, and a willingness to learn are important qualities for success in this position. What You'll Be Responsible For as a Customer Service Sales Associate Create positive first impressions: Engage with customers in a friendly, professional manner, establish rapport, and introduce available telecommunications services in a way that encourages open and helpful conversations.

Understand individual customer needs:

Ask relevant questions about customers' preferences and service requirements, listen to their concerns, and identify options that may be appropriate for their circumstances.

Explain products and service options:

Communicate plan details, eligibility requirements, and relevant service features in straightforward language so customers can understand their choices.

Deliver helpful customer service:

Respond to inquiries, clarify information, address common concerns, and ensure customers receive accurate answers and appropriate guidance throughout the interaction.

Assist with sales and enrollment:

Help interested customers navigate applicable enrollment steps, explain what information is needed, and support accurate completion of required documentation.

Maintain organized customer follow-ups:

Keep track of customer inquiries, document relevant interaction details, and follow up when needed to provide consistent communication and support. Support team goals and service standards: Work closely with colleagues, share customer feedback, stay informed about service updates, and contribute to daily sales objectives while maintaining a customer-first approach. What We're Looking For in a Customer Service Sales Associate Strong communication and interpersonal skills, with the ability to explain information clearly and interact comfortably with different customers. A friendly, approachable attitude and a genuine interest in helping people find services that meet their needs. The ability to listen actively, ask thoughtful questions, and respond professionally to customer concerns. Good organizational skills and attention to detail when handling customer information, enrollment tasks, and follow-up activities. A dependable, adaptable work style and the ability to collaborate with teammates while working toward shared goals. A high school diploma or GED; experience in customer service, retail, sales, or client-facing roles is beneficial but not required. What You Can Gain At AIM Solutions, this role offers the opportunity to build hands-on experience in customer relations, sales communication, and telecommunications services. You will strengthen your ability to handle inquiries, explain service options, develop customer relationships, and manage the enrollment process. It is an opportunity to grow your professional skills while contributing to a team that values clear communication, consistent effort, and positive customer interactions. Apply today for the Customer Service Sales Associate position in Sacramento, CA, and start building your experience in customer service and sales.

Pay:

$800.00 - $1,200.00 per week

Benefits:

401(k) Opportunities for advancement

Work Location:

In person