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Customer Support
Customer Service Representative
Mendota, CA

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The Intersect Group

Customer Service and Estimator Role

Pay: $65,000/yr
Posted: 3 days ago
Location: Mendota, CA (Onsite)
Last Updated: 1 day ago
Hours: Full-Time
Expires: 12/2/2026
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Job Description

Customer Service and Estimator Role Mendota , IL 61342
Posted:
10/27/2026
Employment Type:
Direct Hire Category:
Customer Service Job Number:
251360
Work Location:
On-Site Job Description Customer Service Support / Estimator
LOCATION
Mendota, Illinois
COMPENSATION
$65K annual salary
COMPANY OVERVIEW
Our client is a manufacturer of foam packaging and insulation products. The organization produces foam products used to protect goods during shipping.
ROLE SUMMARY
Provide customer service and estimation support for one or two major client accounts. Manage customer orders from entry through shipment and billing while serving as a primary contact for billing discrepancies.
KEY RESPONSIBILITIES
Support customer service and estimation activities for major client accounts. Prepare estimates using costs, quotes, specifications, and margins. Manage orders from entry through shipment and billing. Serve as the primary contact for billing discrepancies. Coordinate customer needs with Sales, Production, and Operations. Learn and apply manufacturing capacity, runtimes, bills of materials, lead times, and product specifications. Maintain clear, professional communication with customers.
KEY REQUIREMENTS
At least 3 years of customer service and/or estimating experience. Experience handling orders from entry through shipment and billing. Strong numerical aptitude and comfort working with costs, quotes, specifications, and margins. Ability to coordinate across customers, Sales, Production, and Operations. Ability to learn manufacturing capacity, runtimes, bills of materials, lead times, and product specifications. High school diploma or GED. Computer proficiency and ERP system knowledge.
Preferred:
SAP experience, Spanish language skills, or manufacturing experience. Apply if you have customer service or estimating experience and want to build expertise in a manufacturing environment. This is an onsite opportunity in Mendota, Illinois.
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