Find & Apply For Customer Service Representative Jobs in Monrovia, California

Customer Service Representative Mask Off Company Monrovia, CA Job Details Part-time | Full-time $21 - $22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Retirement plan Qualifications Computer operation Teamwork Computer literacy Managing clients in a customer support role Attention to detail Organizational skills Office management Account management Client email correspondence AS9100 Client interaction via phone calls Full Job Description Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the helpful voice that ensures our clients receive exceptional support and service. Your enthusiasm, organizational skills, and technical proficiency will drive positive customer experiences and foster long-term relationships. Responsibilities Respond promptly and professionally to customer inquiries via phone and email Manage client accounts, process orders, charge credit cards and handle data entry tasks accurately using productivity software such as Microsoft Office, and SAP Maintain organized filing systems, update client records, and ensure all documentation is current and accessible Assist with front desk duties including greeting visitors, managing appointments, and directing calls with excellent phone etiquette Support office management tasks such as calendar management, scheduling meetings, and coordinating daily operations Provide exceptional customer support by addressing concerns efficiently and escalating issues when necessary Perform clerical tasks including typing correspondence, preparing reports, and managing office supplies to ensure smooth workflow Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets for data management Strong computer literacy with the ability to quickly adapt to new software or technical tools Excellent organizational skills with keen attention to detail in filing, data entry, and administrative tasks Effective communication skills for client interaction via phone and email Demonstrated ability to multitask efficiently while maintaining high productivity levels Prior manufacturing customer service and AS9100 certification experience Join us in creating a welcoming environment where customer satisfaction is our top priority! This role is perfect for individuals eager to grow their administrative expertise while delivering outstanding service. We are committed to supporting your success through ongoing training and a collaborative work culture. In person 4-day work week (Mon-Thurs) 5am-3:30pm Weekly pay

Pay:

$21.00 - $22.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Retirement plan

Work Location:

In person