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Customer Service Representative
Murrieta, CA

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Winchester & Associates Insurance Services Inc.

Property Casualty Licensed Customer Service Representative

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Job Description

Property Casualty Licensed Customer Service Representative Winchester & Associates Insurance Services Inc. Murrieta, CA Job Details Full-time $22 - $26 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications High school diploma or GED Desktop applications Productivity software Property insurance knowledge
Full Job Description Benefits:
401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry 401(k) Health Benefits Job Description We are a fast-growing company seeking a personal lines licensed insurance professional and personable Customer Service Representative to round out our wonderful team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate has a great attitude, with 2-3 years of experience working for an insurance broker, is detail-oriented, friendly, and familiar with insurance carriers including but not limited to Mercury, Liberty Mutual, Travelers, CA Fair Plan, Aegis, Bamboo and many others. Must have a California or Arizona Property & Casualty insurance license. This is an in-office position so, must be local to Murrieta, Menifee, Temecula and surrounding areas. We are licensed in 11 states with offices in 3 states and growing. Hours Monday to Friday 8 am to 5pm. Responsibilities Answer customer questions via phone, email, and in-person Assist clients with new endorsement quotes, updating policies, payments, and other services Schedule appointments and maintain calendar Maintain detailed records of client interactions Review policy coverages and/or underwriting guidelines Collaborate with colleagues to provide comprehensive customer service Qualifications Knowledge of insurance carriers (Mercury, Liberty Mutual, Travelers, CA Fair Plan, Aegis, Bamboo and many others) Active California or Arizona Property & Casualty Insurance License High school diploma/GED required, Excellent customer service skills Highly organized with strong time management skills Familiarity with Microsoft Office and other software applications

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance