Find & Apply For Customer Service Representative Jobs in Rancho Mirage, California

Welcome to Misty's! We are a fast-paced, ever-changing, and fun consignment furniture store. We are looking for a friendly new addition to our team to help with ringing up customers and inventorying new arrivals. You must be able to be on your feet for most of the day, good with computers and typing, and able to multitask in a busy environment with a great attitude! We make our work environment very fun and the days go by quickly since we are always busy! An interest in furniture and resale can be helpful, but not required.

Job Summary:

The Sales Associate's role is to manage the flow of check-ins and check outs. They will assist consignors with inventorying their items when they arrive and ringing up customers that are purchasing. Customer service is our top priority so decision making is very important so ensure your actions are customer-centric. Job Responsibilities Include (but are not limited to): Greeting and assisting customers in a friendly and professional manner Managing inventory and ensuring displays are well-organized Maintaining store cleanliness and organization Supporting the team in day-to-day store operations Manage desk area to ensure it is always monitored Inspect consignment items and determine condition, artist, manufacturer, and style. Greet customers in a positive manner; assist them with questions. Answer phone calls and respond to email inquiries. Collect and process payment for purchases; follow credit card and collections policies and procedures. Build relationships with customers, the community, and consignors. Perform clerical duties including typing, filing, completing forms, and inventory tag making. Assist with special projects as requested. Perform work duties safely in accordance with company policies and procedures and applicable state and federal regulations. Represent company values including service excellence, quality, and trust on a daily basis.

Required Skills/Abilities:

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

High school diploma or equivalent. At least two years related experience preferred.

Physical Requirements:

Prolonged periods of standing and walking as well as working on a computer. Must be able to lift up to 15 pounds at times and move items safely. Must be able to tolerate moderate noise levels.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Language:

English (Required) Ability to

Relocate:

Rancho Mirage, CA 92270: Relocate before starting work (Required)

Work Location:

In person