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Customer Support
Customer Service Representative
Redlands, CA

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CycleBar

Front of House Customer Service

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Job Description

Front of House Customer Service CycleBar Redlands, CA Job Details Part-time | Full-time $17 - $21 an hour 10 hours ago Benefits Employee discount Qualifications Hospitality Computer operation Email customer support Phone communication In-person customer service Minor mechanical vehicle repair English Fitness sales Activity sales targets Computer skills Fitness customer service Restroom cleaning Machine minor repairs Retail sales Client interaction via phone calls Full Job Description We are currently seeking, high energy individuals who have a love for building a fun community. We are one of the fastest -growing Indoor Cycling Franchises and rockin' Redlands! We are looking for positive individuals who want to grow with us! Our sales associates deliver the CycleBar energy to help members get the most out of our workouts and drive new sales daily! Our competitive pay structure is both hourly PLUS membership commissions!
Requirements:
Excellent sales, communication, and customer service skills required Must have genuine hospitality and passion for people Goal-oriented with an ability to achieve sales in memberships and retail Ability to learn and use the Club Ready software system Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Physical Requirements:
Must be able and willing to move bikes, and perform minor bike maintenance Must be willing to clean CycleTheater, Bathrooms, Lobby, etc. Must be able to lift up to 30lbs
Responsibilities:
Provide top of the line service to all new and existing riders Execute sales and hospitality process of first time rider experience, follow up, and close Maintain acceptable level of personal sales production Work collaboratively with studio management and franchise owner(s) Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Assumes responsibility for developing selling skills Maintain brand standards and initiatives
Benefits:
Ride for free at ANY time there is a bike available! Leave the stuffy clothes behind, it's all leggings and shorts here! Work a non-traditional structured schedule! Let your voice be heard! You will have access to others in the CycleBar community from your studio, studio's across the country, and the corporate team!
Job Types:
Full-time, Part-time Pay:
$17.00 - $21.00 per hour
Benefits:
Employee discount Application Question(s): What is your work availability during the week and on the weekend? Do you have any limitations schedule-wise?
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements