Find & Apply For Customer Service Representative Jobs in San Joaquin, California

Our very well-established and long-time Food Processing client is

PARTNERING

with

STAFFING PARTNERS

in search of an experienced Customer Service Representative for this

IMMEDIATE FULL TIME CAREER OPPORTUNITY. SALARY

•$20

•21/ HR ( Opportunity for increase after initial waiting period )

BENEFITS

•Medical, Dental, Vision, Life, 401K, PTO

LOCATION

•South San Joaquin County (Manteca, Ripon area)

HOURS / FULL TIME

Monday thru Friday

•start times between 6:00 am to 8:00 am. Some Saturdays OR Sundays are required (rotating weekends-could be every other weekend), approximately 4-hour shifts depending on the needs of the company, and after initial training is completed. Includes Overtime Pay! The Customer Service Representative will acquire customer orders, input order information into the computer system, and assist in the coordination of product delivery by performing various duties. They must have an understanding of pricing formulation and billing for all customers and provide necessary back-up to the Pricing Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES MUST

have 2-3 years of continuous experience in a relatable Customer Service role preferably within a Food Production Manufacturing environment. Talks with customers by phone and drivers; receives orders and inventories for deliveries. Solicits sale of new or additional products as appropriate. Authorizes standard ad allowances per guidelines established by marketing. Interfaces between plants and customers to arrange "specials". Fields complaints concerning billing, make corrections on invoices and issues credits or initiates adjustments as appropriate within established limits. Refer customer complaints related to services rendered to the designated person responsible for the investigation or, handles it themself. Notify Sales Team of any negative changes in the ordering patterns of customers. Keeps each Salesperson informed of all situations that may arise concerning his or her customers. Update and distribute the Weekly Sales Volume Report. Files order, invoice, delivery, and other supporting documentation Weekly closing process: verifying the weekly exception report EB Credits, coupons. Back up on weekly closing process. Assists in investigating and answering questions, calls and orders from CSR's, Customer Service Support Personnel or other departments. Coordinates implementation of procedures created by the Manager. Cross-training resource to the other members of Customer Service. Obtains and confirms all orders via the internet. Verifies and corrects information on the website based on signed invoices and bills orders through the internet. Handles " on call " work on alternating weeks. Handles all necessary Customer Service functions approximately every 4th Saturday. EDUCATION and/or

EXPERIENCE, SKILLS

Associate degree (AA) OR the equivalent from two-year college or technical school, OR three years of related Customer Service experience. Knowledge of basic accounting principles and methods is a MUST. Strong communication skills to speak effectively to customers and employees. Possess basic mathematical principles (i.e., addition, subtraction, multiplication, and division) to compile and analyze data. Must possess proficiency in Microsoft programs (Outlook and Excel). Ability to learn and perform essential functions on computer database programs.

HOW TO APPLY

Please submit your resume as a Word Doc attachment if possible, and please make sure your resume reflects your contact information to INCLUDE City and State. We will contact you if you are qualified for this position or any other positions that become available.

IF YOU HAVE ALREADY SUBMITTED YOUR RESUME TO OUR AGENCY, PLEASE CONTACT OUR OFFICE DIRECTLY. THERE IS NO NEED TO RE-APPLY FOR THIS POSTING. NOTE

All applicants applying for U.S. job openings must be authorized to work in the United States.

•We are a locally owned and operated Staffing Agency in the City of Modesto, serving a wide variety of industries and clients in the Central Valley here in Northern California, as well as Nationwide, offering Direct Hire, Temp to Hire and Temporary placement. Together, we offer over 59 years of experience in the Staffing Industry and the expertise to assist you. We have a passion for this business and are interested in maintaining our excellent reputation in the staffing industry. It is our goal in.... "finding people just the right jobs, finding employers just the right candidates and making sure it's just the right fit." Let us Partner with you for your Staffing needs! ~

STAFFING PARTNERS

is an Equal Opportunity Employer ~

Job Type:

Full-time Pay:

$20.00

•$21.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to complete mandatory computer assessment testing remotely from a personal computer or laptop (ONLY)? Are you able to complete these within 24hrs of assigning them? How many years of in office Customer Service experience do you have? Ability to

Commute:

San Joaquin County, CA (Required)

Work Location:

In person