Find & Apply For Customer Service Representative Jobs in Saratoga, California

Deja & Co. Exquisite Jewels has been a distinguished name in the jewelry industry for over 50 years. Renowned for curating exquisite jewels from around the world, the company showcases both established designers and emerging artisans, including its own custom creations. We are committed to fostering a positive and professional environment that emphasizes growth, education, and excellence in craftsmanship. Overview We are seeking a highly organized and dynamic Boutique Assistant to help facilitate a seamless experience for our discerning clientele. This role involves preparing for and being available throughout client appointments by assisting our sales team with clerical, data entry, and organizational tasks. The ideal candidate will possess the utmost caliber of customer service skills, with a focus on combining warmth and friendliness with capability and a sense of urgency. Duties Support our Sales Professionals by responding to client inquiries and strategically booking client appointments. Communicate via Phone, Text, and E-mail. Prepare for client appointments by utilizing CRM software, and Client card system to anticipate client needs. Notice spoken and unspoken needs of clients and sales team and take detailed notes of requests and preferences, following-up as appropriate. Assist in procuring products based on client requests. Serve beverages, wrap gifts according to boutique standards, restock supplies, run card transactions, take high-quality photos to send to clients, and return products to their displays. Perform daily set up and clean up of product displays. Skills Communication via phone, email, and text. Communication style should be professional, welcoming, and without error. Data entry skills are required in order to keep a log of daily transactions and more. Filing paperwork for cross-use between sales, inventory, and accounting departments. Receiving of packages, sorting of newly inventoried items, gathering and preparing items for appointments or shipping, maintaining integrity and accuracy of tags on items being displayed. Proficiency in using technology, including Mac OS and Google Workspace. Advanced critical thinking, problem solving, and dynamic prioritization skills.

Pay:

$24.00 - $30.00 per hour Expected hours: 40.0 - 50.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Fashion retail: 1 year (Preferred) Ability to

Commute:

Saratoga, CA 95070 (Required)

Work Location:

In person