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Policy Service Specialist Schimmel Farmers Insurance Agency - 3.5 Sebastopol, CA Job Details Full-time $25 - $35 an hour 23 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Retirement plan Qualifications Customer communication Property & Casualty License Administrative experience Property insurance knowledge Full Job Description Job Overview Welcome to Schimmel Insurance Agency, where we believe insurance is about more than just contracts—it is about looking after our neighbors here in Sebastopol. We are a locally-rooted team that genuinely cares about the well-being of the people in our community. As our new Policy Service Specialist, you will be the heartbeat of our office, helping our clients understand their coverage and ensuring that their peace of mind is never compromised. We are looking for someone who values genuine connection and enjoys helping others solve problems with kindness and precision. You won't just be pushing paper; you will be the person who provides relief when a client is confused and assurance when they are planning for the future. We offer a supportive, collaborative environment where your voice is heard, and your hard work is appreciated every single day. If you are looking for a place where you can make a tangible difference while growing your career in a warm, inviting atmosphere, we would love to get to know you.

Salary Range:

$25.00 - $35.00 per hour Benefits Hourly Base Salary

+ Commission

+ Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Time Off for all Federal Holidays Supplemental Medical Insurance Commission Opportunities Quarterly Bonus Opportunities Many Other Bonus Opportunities Paid education for Further Licensing Advancement Opportunities for Leadership Requirements California Property & Casualty insurance license. Life and/or Health License is a plus. Three or more years of experience in a customer-facing administrative or service role. Strong comfort level with standard office technology and agency management systems. High attention to detail when reviewing policy documents and renewals. Clear and empathetic written and verbal communication style. Familiarity with the Sebastopol area and our local client base is a plus. Responsibilities Review existing policies for accuracy and suggest adjustments based on evolving client life events. Answer client questions about their coverage options with patience and clarity. Coordinate with the underwriting team to ensure documentation is complete and processed promptly. Reach out to clients during renewal cycles to ensure they remain properly protected. Maintain organized records and digital files to keep our operations running smoothly. Act as a friendly, reliable face for our agency when walk-in clients visit our office. About Us Welcome to Schimmel Insurance Agency, where we combine expertise with enthusiasm to deliver exceptional insurance solutions. As a leader in the insurance industry, we are committed to protecting our clients' futures with tailored coverage and exemplary service. Our dynamic team thrives on collaboration and innovation, fostering a vibrant workplace culture. Join us as we empower individuals and businesses to navigate life's uncertainties with confidence. Explore a rewarding career with Schimmel Insurance Agency today!