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Customer Support
Customer Service Representative
Broomfield, CO

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AppointmentQuest

Customer Service Specialist

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Job Description

Req.
ID :
AQSLCS04082
Location :
Broomfield, CO Country :
United States Term :
1099 to W2 Customer Service Specialist This position includes all customer service responsibilities and activities required to support customers who subscribe to AppointmentQuest online scheduling services. These activities include account setup assistance, troubleshooting, operational support, billing inquiries and resolution, as well as other post-sales activities and problem solving.
Experience and skills required:
customer interaction via telephone and email, excellent verbal and written communication skills, power-user computer skills, complex problem solving capacity, strong organizational capabilities, typing skills, ability to work with a team.
The successful candidate must:
Have proficiency in using Microsoft Outlook, Office and Internet Explorer Possess the ability to work in a team Be able to learn new concepts and skills quickly Have positive attitude with good work ethic Not be afraid to perform some office administration tasks Have strong analytical/problem solving skills Flexible and dedicated personnel with 2 - 3 years experience in a call center or customer service department. Local candidates only. What's it like to work at AppointmentQuest?
First off:
the workplace environment is not the kind you'll find in the concrete downtown jungle or in the boring office cubicle farm. In our Broomfield headquarters, we work in a nice penthouse suite of an industrial-turned-office building in a great neighborhood, complete with lots of sunshine and gorgeous views of Interlocken business park and Front Range mountains, and with miles of walking and biking trails nearby. We enjoy flexible working hours, privacy, and productive work environment. AppointmentQuest philosophy is pretty simple and it has three parts: provide good service , make money and have fun . In other words, be proud of what we do, benefit from what we do, and enjoy what we do... in this particular order. How to apply If you are interested in an employment opportunity and meet the minimum requirements of the open position, please submit a cover letter and your resume. Be sure to indicate the position you are applying for. You may submit your cover letter and resume by:
Email :
jobs@appointmentquest.com
IMPORTANT
Submit your resume in plain text, no attachments please. Make sure to include Req. ID. for position you are applying for in the email subject.
Mail :
AppointmentQuest LLC P.O. Box 667 Broomfield, CO 80020-0667 Please email any questions you have regarding employment at AppointmentQuest LLC. Most messages are answered within 2 business days or less; however, some replies may require further investigation or clarification. Please note that we are unable to acknowledge each resume submission we receive. You may or may not receive a follow-up email and/or a phone call from us after applying for an open position with AppointmentQuest LLC . All job applicants must prove authorization to work in the US at the time of a job offer. AppointmentQuest LLC is an equal opportunity employer.