Find & Apply For Customer Service Representative Jobs in Bristol, Connecticut

When a Tankfarm customer calls, you're the person who makes sure their home stays warm. Tankfarm is primarily employee-owned and a registered Public Benefit Corporation. We're growing and adding to our team at our Bristol, CT headquarters, and we're hiring a full-time Customer Service Representative at $25 per hour. Position details

• Location:

  Bristol, CT (Tankfarm HQ, in office)
• Job type: Full-time (W-2)

• Pay:

  $25 per hour

• Schedule:

  Monday-Friday, 8:00 AM
• 5:00 PM
• No evenings, no weekends, no on-call
• Overtime as needed
• Start date: Actively hiring Benefits
• 401(k) with 100% match on the first 4%, vested immediately
• Health insurance offered
• Dental, vision, disability and life coverage available
• 12 PTO days your first year, plus paid US holidays Requirements
• Customer service experience, by phone and email
• Clear, friendly communication and solid follow-through
• Comfortable with computers, customer accounts and learning new software
• Organized and able to juggle calls, scheduling and follow-ups Nice to have
• Propane, heating oil, utility or home services experience
• Billing or accounts receivable experience
• Scheduling or dispatch experience What the day looks like
• Answer customers: Calls and emails from new and existing customers.
• Schedule the work: Request propane deliveries and service visits.
• Set up and support accounts: New customer setup and billing questions.
• Keep the team in sync: Work with our service, installation, and delivery teams so every visit goes right.

About Tankfarm Tankfarm is a primarily employee-owned propane company headquartered in Bristol, CT, serving 500+ zip codes across CT, MA, RI and NH. Our own app, tank monitors and dispatch system keep customers from running out, and we were named to the Inc. 5000 list of fastest-growing companies (2023).

Pay:

$25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): How many years of customer service experience do you have? Can you work full-time, in person, at our Bristol, CT office? Are you comfortable handling a high volume of calls and using a computer-based customer account system?

Work Location:

In person