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Customer Support
Customer Service Representative
Cheshire, CT
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Customer Account Specialist Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role.
Position Overview:
This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You'll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.
Key Responsibilities:
Coordinate with sales and product teams for order accuracyProactively communicate with salespeople and customers regarding order status and delivery concerns.
Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.
Maintain thorough electronic documentation for orders and shipments in ERP softwareBuild strong customer relationships
Qualifications:
Education/Experience:
2+ years of relevant experience.
Skills:
Proficient with MS Suite; solution-driven mindset.