Find & Apply For Customer Service Representative Jobs in Kendall, Florida

Our team is seeking a motivated and customer-focused Customer Support Associate (Spanish Required) to represent AT&T products, services, and solutions. This full-time, entry-level opportunity is ideal for individuals who enjoy working with people, communicating product benefits, and developing professional skills in customer support, customer service, and sales. In this role, you will engage directly with customers, answer questions in English and Spanish, explain AT&T products and services, and identify solutions that align with customer needs. You will help customers navigate the enrollment process, support sales initiatives, and contribute to customer satisfaction and business growth. No previous telecommunications experience is necessary, as hands-on training and ongoing guidance will help you build the skills needed to succeed. Key Responsibilities Deliver customer support by answering questions and sharing accurate information about AT&T products, services, and solutions Deliver professional customer service in both English and Spanish to help customers understand available options and make informed decisions. Present AT&T products and services, communicate key features and benefits, and identify opportunities to support sales growth. Assist customers with product selection, enrollment procedures, and service-related inquiries. Build positive customer relationships through clear communication, active listening, and a solutions-oriented approach. Collaborate with fellow Customer Support Associates to support sales initiatives, achieve performance goals, and maintain professional standards. Qualifications Bilingual in English and Spanish, with the ability to communicate effectively with customers in both languages. Strong verbal communication, interpersonal, and customer service skills. Interest in developing skills in sales, customer support, and telecommunications; previous experience in retail, hospitality, or customer-facing roles is a plus. High school diploma or GED equivalent preferred, with a willingness to learn, accept feedback, and work in a team-oriented environment. What We Offer Full-time, entry-level opportunity with hands-on training. Opportunities to develop customer service, sales, and communication skills. Professional coaching and ongoing support to help build product knowledge and confidence. A collaborative team environment focused on customer satisfaction, individual development, and sales performance. If you are bilingual, customer-focused, and ready to begin a career in customer support and sales, apply today to join Summit Shore Solutions and represent AT&T products, services, and solutions.

Pay:

$45,000.00 - $55,000.00 per year

Work Location:

In person