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Customer Support
Customer Service Representative
Lakewood Ranch, FL
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Richard Dean Insurance

Customer Service Advocate

Job Description

Customer Service Advocate 8441 Lorraine Road, Lakewood Ranch, FL 34202 $40,000

•$65,000 a year

•Full-time Apply with Indeed Job Overview

WE'RE HIRING!

JOIN

THE RDI TEAM!

Customer Service Representative

•Insurance Are you passionate about helping people, solving problems, and delivering exceptional customer service? Richard Dean Insurance is growing, and we're looking for a motivated, positive, and customer-focused individual to join our team! At RDI, we believe in building relationships, taking care of our clients, and creating a workplace where employees can grow and succeed.

Salary Range:

$40,000.00

•$65,000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Requirements

WHAT WE'RE LOOKING FOR

A positive attitude and strong work ethic. Excellent communication and problem-solving skills. Someone who is organized, dependable, and detail-oriented. Ability to multitask in a fast-paced environment. Previous insurance or customer service experience preferred. Florida 4-40 or 2-20 insurance license preferred. Responsibilities

WHAT YOU'LL BE DOING

Assist existing clients with their insurance needs. Provide exceptional customer service via phone, email, and in person. Process policy changes, renewals, and customer requests. Identify opportunities to help clients save money and improve their coverage. Cross-sell Auto, Home, and other insurance products. Work alongside a supportive team to achieve agency goals. About Us Richard Dean Insurance opened in 2019 and has been a top performing agency in the Lakewood Ranch and Venice area. Richard has been in the insurance industry for nearly 20 years, has a wide knowledge of the Florida insurance market and prides himself in educating his staff and clients while providing remarkable service. Richard Dean Insurance also offer a comprehensive training program for individuals who are looking to make a career change. We partner with many insurance carriers while providing an exceptional place to work. We compensate employees based on their hard working efforts because we realize that our success depends on the efforts of every member within our organization. We understand that it is our responsibility to provide an education to our staff and clients that encourages security and peace of mind.

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance
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