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Customer Support
Customer Service Representative
Miami Springs, FL
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Sebanda Insurance Miami Springs

Insurance Agent and Customer Service Representative

Job Description

Job Summary Join our dynamic team as an Insurance Agent and Customer Service Representative, where you'll play a vital role in providing comprehensive insurance solutions and exceptional client support. This position offers an exciting opportunity to earn and grow within the industry. Your energetic approach and strong communication skills will help build lasting relationships while ensuring compliance with insurance regulations. Whether you're guiding clients through policy options or managing sales administration tasks, you'll be at the forefront of delivering outstanding service in a fast-paced environment. Responsibilities Actively engage in outside sales efforts to identify new clients and expand existing accounts through proactive outreach and networking. Conduct thorough client consultations to assess insurance needs across health, life, property, casualty, and commercial insurance lines. Negotiate policy terms and coverage options to meet client requirements while adhering to regulatory standards. Build and maintain strong customer relationships by providing personalized service, addressing inquiries promptly, and offering ongoing support. Manage sales administration tasks including CRM system updates, benefits administration, and documentation of client interactions. Utilize analysis skills to evaluate client data, recommend suitable insurance products, and optimize coverage solutions. Stay informed about industry trends, insurance regulation changes, and product knowledge to ensure compliance and provide expert guidance. Experience Proven experience in outside sales or retail sales within the insurance industry. Strong negotiation skills with a track record of closing sales effectively. Familiarity with CRM systems and proficiency in Microsoft Office Suite for documentation and communication purposes. Knowledge of various insurance types including, personal and commercial auto, homeowners and commercial insurance is highly desirable. Excellent communication, bilingual English and spanish is a must. Demonstrated customer service excellence with the ability to build rapport and trust with clients. Understanding of insurance regulation standards and benefits administration processes is advantageous. Join us to make a meaningful impact by helping clients protect what matters most! We're committed to supporting your growth through ongoing training opportunities and a vibrant team environment dedicated to excellence in insurance sales and customer care.
Pay:
$20.00 - $30.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance
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