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Customer Support
Customer Service Representative
Nocatee, FL
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University of Florida Jacksonville Physicians, Inc.
MA / Customer Service Rep-UF Pediatrics-Nocatee-Full-Time- Days - 67438
Pay: Not specified
Posted: 5 days ago
Location: Nocatee, FL (Onsite)
Last Updated: 1 day ago
Hours: Full-Time
Expires: 10/3/2026
Job Description
Job Description Help for Job Description. Opens a new window. Ponte Vedra Beach, Florida Patient Care Support 67438
Overview Description:
A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician
Responsibilities Job Requirement:
Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time. Administer medication as directed by and under the direct supervision of licensed physician Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider. Administer basic first aid. Participates in performance improvement projects. Participates as an active care team member in the coordination of patient care. Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers
Qualifications Qualification:
Experience Requirements:
1-year
Medical assistant
preferred 2
4 years clerical/customer service experience, ideally in a health care related industry
preferred 1-year experience with third party payors, and computer experience for imputing data and reviewing
preferred
Certification/Licensure Requirements:
Certified Medical Assistant (CMA) required
or within 6 months Basic Life Support (BLS) required
at time of hire-American Red Cross or American Heart Association Medical Terminology Certificate preferred
at time of hire
Additional Details
A requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board
Education Requirements:
High School Diploma / GED Required at time of hire
Additional Details:
May travel to other clinics under additional duties
Additional Duties:
Additional duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace