Find & Apply For Customer Service Representative Jobs in Olympia Heights, Florida

Job

ID 104024

Location Douglas Road Full/Part Time Full-Time Exempt from Classified Service No Minimum Rate 45216.59 Min Pay Frequency Yearly Maximum Rate 75247.91 Max Pay Frequency Yearly Regular/Temporary Regular Minimum Qualifications One year of experience as a Miami-Dade County Customer Service Representative 1; or high school diploma or GED, and two years of experience performing customer service functions are required. Recruitment Notes The incumbent in this position will be responsible for reviewing collections and government accounts, monitoring daily worklists for delinquent accounts across various collection types, and conducting account research using internal systems and external resources. This position entails preparing and mailing collection notices, as well as initiating and monitoring field activities. This position will be tasked with contacting customers via phone, email or written correspondence to recover outstanding balances on public record requests, restitution payments, interdepartmental contracts and real estate lease invoices.