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Customer Support
Customer Service Representative
Plant City, FL

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Florida Farm Bureau Insurance

CSR - Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Job Description

CSR - Customer Service Representative Florida Farm Bureau Insurance - 4.1 Plant City, FL Job Details Full-time $18 - $22 an hour 1 day ago Benefits Paid time off Qualifications Sales support Email customer support Managing clients in a customer support role Phone customer support Billing issue inquiries Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills, be capable of analyzing customer inquiries, and have a passion for delivering outstanding client services. Duties Support agents with administrative tasks and data entry Respond promptly to customer inquiries via phone and email, ensuring a high level of customer satisfaction Assist customers with policies, billing, and general inquires Help maintain a positive and welcoming environment Experience Previous experience in a customer service or client support role Strong communication skills with the ability to convey information clearly and effectively. Proficiency in data entry and familiarity with office software applications. A positive attitude, patience, and the ability to handle challenging situations with professionalism. Insurance experience preferred Join us in delivering exceptional service and making a difference in our customers' experiences!
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
Paid time off
Shift:
8 hour shift Ability to
Commute:
Plant City, FL 33563 (Required) Ability to
Relocate:
Plant City, FL 33563: Relocate before starting work (Preferred)
Work Location:
In person